Last Updated: November 29, 2025

Introduction

Unlock Audio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.unlockaudio.com and use our services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Submit a contact form: We collect your name, email address, and the content of your message
  • Sign up for our newsletter: We collect your name and email address

Automatically Collected Information

When you visit our website, certain information about your device and browsing behavior may be automatically collected through cookies and similar technologies, including:

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • IP address (anonymized)
  • General location information (city/country level)

For detailed information about cookies used on our site, please refer to our Cookie Statement.

How We Use Your Information

We use the information we collect for the following purposes:

  • Contact Form Submissions: To respond to your inquiries, questions, or requests
  • Newsletter: To send you updates, news, and information about our services (only if you have opted in)
  • Analytics: To understand how visitors use our website and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf:

  • Mailchimp: Our email marketing service provider that stores and manages newsletter subscriber information. Mailchimp's privacy policy is available at https://mailchimp.com/legal/privacy/
  • Flywheel: Our website hosting provider that stores website data and contact form submissions. Flywheel's privacy policy is available at https://flywheel.io/privacy-policy/
  • WS Form PRO: Our form management plugin that processes and stores contact form submissions in our WordPress database

Embedded Content Providers

Our website includes embedded content from:

When you interact with embedded content, these third-party services may collect information about your visit. We recommend reviewing their respective privacy policies.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Storage and Security

Where Your Data Is Stored

  • Contact form submissions are stored in our WordPress database hosted by Flywheel in the United States and are also emailed to our company administrator
  • Newsletter subscriber information is stored by Mailchimp, which may process data on servers located in the United States and other countries
  • Analytics data is collected by Nutshell Analytics

Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact form submissions are retained as long as necessary to respond to your inquiry and for our business records
  • Newsletter subscriber information is retained until you unsubscribe or request deletion
  • Analytics data is retained according to our analytics provider's retention policies

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Object: Object to our processing of your personal information
  • Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

Newsletter Unsubscribe

You may unsubscribe from our newsletter at any time by:

  • Clicking the "unsubscribe" link at the bottom of any newsletter email
  • Contacting us via our Contact page.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to data portability
  • Right to lodge a complaint with a supervisory authority
  • Right to restrict processing

Legal Basis for Processing (GDPR): We process your personal information based on:

  • Consent: When you provide consent (e.g., newsletter signup)
  • Legitimate Interests: When necessary for our legitimate business interests (e.g., responding to inquiries, improving our website)

How to Exercise Your Rights

To exercise any of these rights, please contact us via our Contact page. We will respond to your request within 30 days (or as required by applicable law).

Children's Privacy

Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us via our Contact page, and we will delete such information from our systems.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from the laws of your country. By using our website, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

Analytics

We use Nutshell Analytics to collect anonymous traffic data about how visitors use our website. This helps us understand user behavior and improve our site. Nutshell Analytics uses cookies, which are managed through our Cookie Statement. The analytics data collected does not include personally identifiable information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Significant changes will be communicated by posting a prominent notice on our website or sending you an email notification (if we have your email address).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Unlock Audio
1758 W Wellington Ave Ste 2
Chicago, Illinois, 60657
Email: hello@unlockaudio.com

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.